Microsoft and the Johannesburg Roads Agency (JRA) last week launched a pothole reporting application for mobile phones, and in just one week, an astonishing amount of road hazards have been reported – to the tune of 1 606.

According to JRA’s operations manager for marketing and communications Bertha Peters-Scheepers, the Find&Fix app has clocked in 2 313 downloads. Crunching the numbers, that means that almost 70% of the users have reported a pothole at least once.

Where have the most potholes been reported? Statistic from JRA say that Region A has had the most activity – the northern suburbs of Johannesburg, such as Diepsloot, Kya Sands, Dainfern, Midrand, Lanseria and Fourways.

Road users clearly have a desire to notify the authorities of any potholes, as Peters-Scheepers added that the uptake from users has exceeded their highest expectations.

She explained that since the iOS version will only be launching between the 23rd and 30th of May 2014, the percentage split between potholes being reported through Windows Phone and Google’s Android operating system is pretty much the same.

“Both Windows Mobile and Android are more and less on par. iPhone’s iOS version is still to be officially launched in the iPhone store.”

During the launch last week, JRA IT manager Krushen Pillay said Find&Fix was developed to serve as a faster communication point between road users and the JRA.

“Our main objective was to simplify communication between JRA and road users. And show the public how our service works… and share their experience of using the roads with others.”

The breakdown of reported issues through the app are:

  • Potholes: 777
  • General: 92
  • Manhole covers: 72
  • Signage: 15
  • Stormwater drainage: 32
  • Traffic signal: 274
[Source – JRA, image – MyJoburg.com]