Afrihost investigating Destiny connection issues and server drops
While Bungie’s hugely popular, online-only FPS Destiny manages to rack up on average 3.2 million players per day, some local gamers using Afrihost bandwidth have had problems connecting to Bungie’s servers.
The problem seems to be around packet loss during sessions, which results in lots of players being regularly disconnected from the game’s servers. Rumours doing the rounds online has stated that it affects Xbox One players on Afrihost uncapped packages, but this couldn’t be verified.
While Afrihost said that it is aware of the issue and is busy investigating, it refuted claims that the Xbox One’s gaming traffic is being registered by its systems as peer-to-peer connections, which will result in bandwidth throttling.
“We use an internationally recognised shaping system which analyses gaming traffic (for all consoles and PC gaming) by the game signature. At present, we are investigating reports of gamers having a poor experience on Destiny and we’re still analysing game traffic to determine what could be happening,” a spokesperson for Afrihost told htxt.africa.
Afrihost speculated that Destiny might not a have game signature that is recognised as it’s “a fairly new game”, and it will be running its own test.
“We are, in fact, purchasing a copy of the game to test with and have asked users on our network through social media and forums to assist us to ensure we can provide them with the best experience on this game, by analysing real time traffic as they play the game on our network.”
But even with the current issues surrounding some gamers not being able to stay connected to the Destiny servers, the company was quick to add that gaming traffic through its network is prioritised.
“[Afrihost] would also like to add that our shaping system is designed to prioritise gaming traffic to ensure low latency and reduce the likelihood of packet loss by effectively managing available bandwidth. At present we need to investigate further before we can attribute the symptoms experienced to shaping.”
No date has been given for the completion of Afrihost’s Destiny network tests.
Click here to read my own Destiny review.