Internet service provider OpenWeb’s DSL network apparently couldn’t handle the strain of a large volume of multiple connections on Wednesday night, causing massive throttling across its entire network.
According to a post on the company’s Network Status page, the throttling (and in some cases timeout) was caused by a large amount of device connecting to the network to download two pieces of updates, which started around 8pm.
“There is a huge increase in network traffic due to the Apple and Microsoft updates that have launched simultaneously. The network is currently under pressure as most clients have their devices automatically downloading the updates. This will result in increased shaping on the lower priority accounts. This will not affect Capped and Premium accounts.”
It’s not good news for those on the network, as the company estimates that it can take up to two days to rectify itself.
“We expect the demand to decrease within the next 48 hours. We apologise for the inconvenience. We have added additional capacity to try and have the demand cleared sooner.”
It wasn’t apparent to which Microsoft update OpenWeb was referring to, but it could have been the system-wide Windows update to address the FREAK security vulnerability.
“This security update resolves a vulnerability in Microsoft Windows that facilitates exploitation of the publicly disclosed FREAK technique, an industry-wide issue that is not specific to Windows operating systems,” Microsoft said in a blog post.
Apple’s involvement in the downtime wasn’t exactly explained either, but it could be linked to Cupertino pushing out iOS 8.2 after its Apple Watch presentation, which also patches the FREAK vulnerability.
Strangely, Apple’s iTunes Store and iTunes Connect was hit by its own set of connectivity issues on Wednesday, rendering most of the service offline.