One of the biggest games of the year seems to have encountered a fatal issue that prevents you from playing it.

When launching CD Projekt Red’s The Witcher 3, the Wild Hunt is further hindering your ability to save Ciri by returning you to the console’s dashboard with an error.

Error

Our Charlie Fripp encountered the same issue, and contacted Xbox Support for a possible solution.

On Xbox Live’s service status, Microsoft confirmed that it is aware of the problem, but working to fix it.

“Are you unable to launch or install The Witcher 3: Wild Hunt? We’re working to address this ASAP! Thanks for staying patient. We’ll fill you in as soon as we know more,” it said. Xbox Status The problem has been encountered by a number of people who bought the game digitally, and Kotaku wrote that it could be related to a licensing issue.

“If you bought The Witcher 3 digitally on Xbox One, there’s a chance you can’t play the game right now. There’s a licensing issue—error “0x87de2726”—that’s preventing the game from booting up, but Microsoft is aware of the problem and working on it,” it wrote.

Charlie started his professional life as a motoring journalist for a community newspaper in Mpumalanga, Charlie explored different journalistic angles since his entry into the fast-paced world of publishing in 2006. While fostering a passion for the arts, Charlie developed a love for technology – both which allowed him to serve as Entertainment and Technology Editor for an online publication. Charlie has since been heavily involved in consumer technology for various websites and publications. He thoroughly enjoys World War II films and cerebral documentaries; aviation; photography and indie music. Oh yes, and he also has a rather strange obsession with collecting coffee mugs from his travels.