First National Bank (FNB) has announced it will be extending its operating hours during the week and will have a number of branches open on Sundays.
Of the 202 branches that will be operating over extended hours, 159 will operate from 8am to 5.30 during the week, and 8am to 1pm on Saturdays. Only 58 branches will be operating on Sunday, and will mainly be located in malls around Gauteng.
“The decision to extend business hours at FNB branches is based on demand by our customers; we wanted to ensure we service them at times and locations that are convenient for them. As a start the extended hours and Sunday trading will be implemented only in Gauteng. While branch hours are being extended, our digital channels remain key platforms of banking and will be accessible at branches or remotely because they are central to FNB’s banking ecosystem,” said Lee -Anne Van Zyl, CEO of FNB Points of Presence.
The decision to operate during Sundays for branches located in malls stems from a recent study FNB conducted, which found that foot traffic in CBD locations declined on weekends, while there’s a sharp increase in malls.
There is a small caveat, however.
“The branches that will operate on Sundays will not offer teller services; we will have staff on the ground to assist customers with their queries when using our digital platforms. Despite not having teller presence customers will still be able to conduct their banking as normal,” Van Zyl said.
The following 58 Malls will be open for Sunday Trading:
REGION | BRANCH NAME |
Gauteng South East | Balfour Park |
Gauteng South East | Bedford Gardens |
Gauteng North Tshwane | Boulders |
Gauteng South East | Bracken City |
Gauteng North Tshwane | Brooklyn |
Gauteng North JHB | Bryanston |
Gauteng North JHB | Clearwater Mall – Sales & Service |
Gauteng North JHB | Cradlestone |
Gauteng North JHB | Cresta Centre |
Gauteng North JHB | Diepsloot |
Gauteng North Tshwane | dotFNB Centurion Mall |
Gauteng North JHB | dotFNB Cradlestone |
Gauteng South East | dotFNB Eastgate |
Gauteng North JHB | dotFNB Hyde Park |
Gauteng North JHB | dotFNB Nicolway |
Gauteng South East | East Rand Mall |
Gauteng South East | Eastgate |
Gauteng South West | Evaton Plaza |
Gauteng North JHB | Festival mall |
Gauteng North Tshwane | Forest Hill |
Gauteng North JHB | Fourways Mall |
Gauteng South East | Golden Walk |
Gauteng North JHB | Greenstone Branch |
Gauteng South East | Heidelberg Mall |
Gauteng North Tshwane | Irene |
Gauteng South West | Jabulani Mall |
Gauteng North JHB | Key West |
Gauteng North JHB | Killarney |
Gauteng North Tshwane | Kolonnade |
Gauteng South East | Lakeside Mall |
Gauteng North Tshwane | Lifestyle Centurion |
Gauteng North Tshwane | Lynnwood |
Gauteng North Tshwane | Mabopane |
Gauteng South East | Mall @ Carnival |
Gauteng North Tshwane | Mamelodi |
Gauteng South West | Maponya Mall |
Gauteng North JHB | Melrose Arch |
Gauteng North Tshwane | Menlyn Park |
Gauteng South East | Northmead Square |
Gauteng North JHB | Northgate |
Gauteng South East | Norwood Mall |
Gauteng North JHB | OR Tambo |
Gauteng South West | Park Central |
Gauteng South East | Primrose |
Gauteng South West | Protea Glen |
Gauteng North JHB | Randburg Square |
Gauteng North JHB | Sandton City |
Gauteng South East | Southgate |
Gauteng North Tshwane | Sunny Park |
Gauteng South East | Sunward Park |
Gauteng South East | The Glen |
Gauteng North Tshwane | The Reds |
Gauteng South East | Tsakane Mall |
Gauteng South West | Vaal Mall |
Gauteng North Tshwane | West End |
Gauteng South West | Westgate |
Gauteng North Tshwane | Woodlands Boulevard |
Gauteng North JHB | Woodmead |
[Image – CC by 2.0/Paul Jacobson]