FNB appears to be suffering a system error as their website and in-branch services are reportedly offline this afternoon, leaving users stranded while trying to figure out what the issue is.
htxt.africa also picked this up and inquired about the problem on the bank’s official social media liason account @RBJacobs. The account is yet to respond and give clarity on what may be wrong.
Readers trying to get onto the website have also reported that they can’t as the website fails to load.
— Wesley Duggan (@Wes10071) January 15, 2016
A customer at a branch in Polokwane tweeted that the bank had notified customers inside about a system outage affecting services.
When you’re in long, slow moving queue and suddenly, they announce that their system is offline,@FNB POLOKWANE
— Jabulani Baloi (@jabulanibaloi) January 15, 2016
The bank’s official Twitter account is also yet to tweet any official word. We’ll keep an eye out and update you on the issue once we have more information.
FNB’s social media liaison account has let customers know that service has been restored and htxt.africa can confirm that the bank’s website is functioning.
Brief intermittent connectivity issues that occurred earlier this afternoon are being restored. Apologies for the inconvenience caused.
— RbJacobs (@Rbjacobs) January 15, 2016