First National Bank (FNB) gave its website and mobile app a bit of an overhaul two years ago, much to the frustration of many online users – and it seems like it will be doing it again.

However, the changes that are coming to the FNB portals won’t be as drastic as when the bank decided to completely change the look and the way the sites operated.

“We are pleased to announce that on the 14th of February we will be releasing a unified look for our Digital Banking platforms including and the FNB App for smartphones and tablets. Once you login, you will find everything in the same place,” a mail to customers state.

In short, the website and the mobile app will have the same look and feel, so it will reduce the chances of confusion when making use of both portals.

What FNB means in terms of “a unified look”, is that both portals will feature fresh new colours, and a modern style for the product pages.


It also issued an advisory, that users should always make sure that they are connected to into their browser.

“We will never ask you to log in from an email or SMS, or ask for your username and password over the phone or in our branches.”

Charlie started his professional life as a motoring journalist for a community newspaper in Mpumalanga, Charlie explored different journalistic angles since his entry into the fast-paced world of publishing in 2006. While fostering a passion for the arts, Charlie developed a love for technology – both which allowed him to serve as Entertainment and Technology Editor for an online publication. Charlie has since been heavily involved in consumer technology for various websites and publications. He thoroughly enjoys World War II films and cerebral documentaries; aviation; photography and indie music. Oh yes, and he also has a rather strange obsession with collecting coffee mugs from his travels.