Uber riders across South African can now pay drivers in cash, the firm announced today.
The ability to pay for rides in cash was introduced in May as a means to attract more users to the service. At the time, only a few riders were able to pay in cash.
“Cash is a dominant payment method in Africa and this experiment will give Uber insight into how riders and driver-partners adopt and use a mix of cash and electronic payments,” Uber said at the time.
Starting today however, all riders will be able to pay for their trips in cash as well as with a credit or debit card. This marks the first time where cash payments are offered in all cities within a country Uber operates in.
Safety is a priority
With Uber having stoked the ire of metered taxi drivers on more than one occasion, introducing cash payments seems like a massive risk.
“To date we have not seen any increase in targeted crime in any countries running a cash experiment,” Uber said.
Despite this, the firm has introduced new safety measures for drivers. One such measure is the ability for Uber driver partners to deposit cash into FNB ATM’s 24/7.
In addition to this Uber’s emergency line is available to all driver partners should they feel unsafe.
Further to this, all Uber rides are tracked via GPS so the firm is always aware of where a driver and a rider are.
When the experiment rolled out in May we suspected that the option to make payments in cash would prove successful in South Africa where not many people have access to a credit card but many more use smartphones.
To find the cash payment option simply open the Uber app and select SET PICKUP LOCATION. Tap on the card number and then tap on the option labeled CASH. At the end of the ride simply pay the driver.
Just don’t forget to pay the driver because you’re so used to leaving the car without a backwards glance.