The news that had folks throwing up their hands in protest has to do with Evernote employees being able to read your notes. That sounds terrible because nobody wants a faceless individual trawling through their memoirs or grocery lists.
In light of this uproar Evernote chief executive officer, Chris O’Neill has penned a blog post in which he explains the changes more clearly. The CEO admits that the changes were communicated poorly and goes on to say that employees won’t have unfettered access to a user’s account.
“Evernote employees do not view the content of user notes except in very limited cases,” explained O’Neill. “Like other internet companies, we must comply with legal requirements such as responding to a warrant, investigating violations of our Terms of Service such as reports of harmful or illegal content, and troubleshooting at the request of users.”
The CEO goes onto say that the number of employees that are authorised to access user content is extremely small.
Only if users opt-in to this service will their notes be seen from time to time.
“If you choose to participate in these experimental features, you’ll enjoy a more personalized experience. Select Evernote employees may see random content to ensure the features are working properly but they won’t know who it belongs to. They’ll only see the snippet they’re checking. Not only that, but if a machine identifies any personal information, it will mask it from the employee,” explains the CEO.