This category is always interesting to watch, as people’s opinions of our local cellular providers as expressed on social media varies wildly between “I love them I never have a dropped call!” to “Oh my word do you people even know how to run a network?!?” With that in mind, here are the results of this year’s survey.

WINNER

Vodacom

A large majority of our readers chose Vodacom, something that could be down to the fact that it’s the biggest network in South Africa and has the most subscribers. The provider won the vote by an impressive majority, too, with 34.5% of the votes – 18.5% ahead of third-placed Telkom Mobile.

Why no second place comparison, you ask? Because second place went to the somewhat jokey option of “Two cans tied together by a ratty piece of string”, which walked away with a 24% of the vote.

Which leaves a rather large elephant in the room that needs addressing: customer dissatisfaction with South Africa’s mobile networks. Fully 24% of the readers that took this survey opted for this tongue-in-cheek option, and while some probably did it for a laugh, it’s also entirely possible others did it because of their experiences with those companies.

So if any mobile network bigwigs are reading this, at your next big strategy meeting, you may want to bring up “Customer satisfaction and what we can do to improve it” for discussion.

Votes

Percentage of votes: 34.5%
Runner-up: Telkom Mobile with 16% of the votes

Journalist’s choice

With the price of mobile data rising, less-than-satisfactory network reception regardless of which network you’re with, the mysterious disappearance of airtime, data and money from customers’ accounts that still hasn’t been answered to consumers’ satisfaction, picking the best mobile network is like choosing a lesser evil. It’s so bad, I honestly don’t think we’d be any worse off with two tins and a ratty piece of string.

Deon got his first taste of PC gaming at the tender age of 11 when his father bought an 8088 XT, ostensibly to "help him with his homework". Instead, it introduced him to Leisure Suit Larry, King Graham, Sonny Bonds and many more, and Deon has been a PC gamer and hardware enthusiast ever since. He landed his first professional writing gig in 2006 at a prestigious local PC magazine, a very happy happenstance as he got to write for a living about things he loves - tech, PCs, gaming, and everything in between. He's been writing about it all ever since, and loves every minute of it.