The current fate of Huawei is up in the air, with a US blacklisting of the Chinese company casting a cloud of doubt over the organisation’s future. Locally too, the situation appears unclear, but regardless of this Huawei Mobile South Africa has launched a new initiative to show its customers their desire for better after-sales support.
In particular the company has announced a free cleaning service for Huawei phone owners, which kicks off this weekend. The cleaning service is quite a handy offering, especially as our smartphones can carry more than 10 times the amount of bacteria than a toilet seat, according to some studies.
The Huawei Service Day initiative as it’s being called will offer free exterior phone cleaning, free screen protectors, free out-of-warranty labour charges (you only pay for parts replacement), and free software support.
These offers will run during the last week of every month, from Thursday to Sunday at local Huawei-branded stores.
To kick off the initiative, for this weekend only, Huawei SA will also be offering free device Diagnosis (WiFi/Screen/etc.), free Huawei service introduction (Service Day, Battery Replacement, Hicare), and free Huawei mobile phone tips (e.g. knuckle screen capture, gesture control, etc.).
As for the Huawei devices that this initiative will be offered on, the company has listed the following:
Y-Series – Y3 2018, Y5 Prime 2018, Y7 2018.
P-Series – P8 Lite 2017, P8 Lite, P9, P10, P10 Plus, P20, P20 Pro, P20 Lite.
Along with the cleaning service Huawei is also offering discounted battery replacements from 1st to 30th June, costing R199 should the phone be out of warranty. If it is still under warranty, the battery replacement will be free.
If you’re interested in any of the above offers, you can visit your local Huawei-branded stores at the following locations:
Johannesburg – Shop H37G, The Piazza at Melrose Arch.
Cape Town – Shop 96, Canal Walk Shopping Centre, Century Boulevard at Century City; or Shop G 231, Somerset Mall, Centenary Dr in Somerset West.
Durban – Shop U91, Cornubia Dr, Mount Edgecombe Country Estate 2 at Mount Edgecombe.
Now if you’ll excuse we need to find some Purell.