If you’re a business these days, you’re a digital one, which means much of your organisation’s capability and functionality is empowered by cloud computing. The same goes for virtualisation, as it affords companies the opportunity to optimise where once they could not.

While the arrival of the cloud has radically changed the environment businesses exist in today, it has also brought with it one specific problem – complexity. This as there is more choice available to businesses in terms of their approach to cloud computing, with it being especially exacerbated by multi-cloud environments.

This is one of the issues that Dell Technologies GM for SA, Doug Woolley is hoping to explore at this year’s Dell Technologies Forum, happening later this month (27th June).

In the lead up to the event, Woolley has been touching on the issue of complexity, why businesses have begun to wrestle with it, and how Dell has been pondering a solution for it for some time now.

“Today’s organisation is spoilt for choice. It can juggle hyperscale environments, co-location arrangements, private clouds, application containers and straight service pipes to create the best combination of technologies that enable its desires. But the simple beauty of grabbing an iPad for a performance dashboard belies the agile and complex relationships making that happen behind the scenes,” he explains.

“I can tell you that Dell EMC has been mulling this long before it became a clear challenge. Even before the successful merger that created Dell Technologies, we already pursued ways to better manage the complexity created by cloud environments. I don’t say this to advertise our services, but to point out that we never bought into a blue-skies view of cloud. The complexity was bound to return. If it isn’t contained and disciplined, then the promise of cloud would soon devolve into the familiar muck everyone’s trying to break free from,” Woolley adds.

The Dell GM also points to a recent VMWare survey, in which 83 percent of cloud adopters are seeking consistent infrastructure and operations from the data centre to the virtual environment. To that end he notes that they too are on the lookout for as seamless an experience as possible between the various moving parts of their technology investments.

“Digital maturity isn’t a single curve. It’s more akin to a radar chart, with different indicators spreading outwards to complete the picture. The ability to curtail multi-cloud complexity is increasingly a dominant indicator of digital proficiency. But the means to create that control will depend heavily on the partner of choice,” says Woolley.

In order to achieve this he advocates for an environment in which there is a powerful integration of hardware, software, services and consumption options. He also stresses that it cannot exist to try and cap your cloud capabilities for the sake of stability.

“Cloud management has to remain dynamic to allow for the agility, accelerated innovation, improved economics and reduced risk that are the promises of the cloud era,” he adds.

This is where a multidisciplinary approach is required according to Woolley, but no vendor is capable of delivering it in the GM’s opinion. As a such a rich partner landscape is required in his view, where management services can help a company avoid or untangle the new complexities wrought by cloud.

“Multi-cloud environments are delivering both expected and unbelievable gains, often as smooth interactions for end-users. But the background complexity can diminish returns very quickly and erode digitisation gains. This is the technology conversation of the year and foreseeable future, so let’s start talking,” he concludes.

To find out how to register for the Dell Technologies Forum, head here.

[Image – Photo by 贝莉儿 NG on Unsplash]