Britehouse wants to work more closely and collaboratively with its clients and as such it has launched the Application Management Control Centre (AMCC).
The aim of the AMCC is to enhance service delivery to clients by bringing a comprehensive service with visibility of business processes and where optimisations can be made.
That having been said, the primary function of the AMCC is to serve as a practical control centre for application. The centre will also service as a backup for the Managed Services Operations Centre operated by Britehouse. The firm is only one of seven organisations worldwide to hold a Global Applications Managed Services (AMS) certification from SAP.
“We are creating an environment where we can work interactively with our clients to create tailored solutions for their business. Britehouse is committed to adding value for our clients and guiding them on their digital transformation journey according to clients’ strategic business drivers,” director of Application Management Services at Britehouse, Marius Vermeulen said.
The AMCC will also offer a Design Thinking Studio. Described as space where clients can draw-up and workshop a solution suited to their requirements, the Design Thinking Studio promises to give clients an “immersive experience to deliver business outcomes”.
“Through the AMCC we will be able to demonstrate our entire service offering to customers, from networking through Dimension Data to digital advisory and applications through Britehouse and all the layers in between. We want to continuously innovate, collaborate and create solutions with our clients,” Vermeulen concluded.