Public attention has finally focused on the problems with the Nintendo Switch Joy-Con controllers, especially the issue of the joysticks drift. Now a US law firm is looking into the matter with a “class action investigation”.
If you’ve never used a Switch for a long period of time, or you’ve been lucky with the hardware you have: many people have reported that joysticks on the controllers, especially the left Joy-Con, are prone to failure.
The most common form of failure is drifting, where the joystick will continue to input a certain direction without any action from the person using it.
On a personal note we’ve gone through three Joy-Cons ourselves, all from normal play. The original left Joy-Con on our launch review unit experienced very severe drifting a few months after it released. After being replaced by Nintendo, it not only started to drift once again, but is now mostly unresponsive and an audible clicking and grinding noises can be heard from inside the mechanism.
Our third left Joy-Con was purchased from a local retailer and lasted longer, but is now also slowly succumbing to drifting too.
Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&DS) is a law firm based in the United States which, according to its about section, “is a leading national class action law firm”.
“CSK&D is investigating a potential class action based upon reports that the Nintendo Joy-Con controller for their Nintendo Switch gaming console can experience joystick drift issues,” The page reads “Specifically, it is reported that the joystick on the Joy-Con will automatically register movement when the joystick is not being controlled and interfere with gameplay.”
Aside from personal and contact details, the page asks for when the console and controllers were bought, when the drifting issue occurred, what response you received from Nintendo, if any, and then a brief description of the problem.
We highly recommend that everyone affected by this to fill out that form. That being said, it does look limited to those residing in the US, as it asks for which state respondents stay in.
The Joy-Cons are some of the most expensive controllers on the market and Nintendo continues to be silent about what is obviously a widespread problem. Talks of fixing this issue ourselves and / or taking apart the Joy-Cons to make those repairs is just not acceptable any longer.
With the Nintendo Switch Lite on the horizon – complete with non-removable Joy-Cons – this problem may get worse before it gets any better. We’re not sure how much help one random law firm will provide, but it’s better than nothing.