Prima Interactive, the official distributor of Xbox in South Africa, has issued an announcement alerting customers to a potential delay in the delivery of the Series X and Series S consoles ahead of the launch tomorrow, 10th November.
Thankfully, however, the delay won’t affect all customers who pre-order, hence the “possible” qualifier in our headline. Also: the delay for those affected will not be long, according to Prima
“Due to some unforeseen logistical challenges, some stores in South Africa may receive their stock of the new Xbox Series X and Series S on Launch Day or possibly a day late. Prima Interactive advises that all the stock has been shipped to stores. There are always embargos on release of products like this with a World Wide release date. There is a very small window to get the stock out to stores, and sometimes despite the best plans, delays occur,” the distributor writes.
Fears of late delivery and possible shortages have been rampant in the lead up to the next generation of consoles from both Sony and Microsoft, due to the ongoing global pandemic.
Both companies globally and locally have been assuring customers that the hardware will arrive on the worldwide launch day, which makes this announcement a day before release a bit frustrating, though we do sympathise with Prima when it comes to the tight deadlines around logistics while COVID-19 continues.
“We can confirm that all pre-orders will be met and your Xbox has been shipped to the store you ordered it from. If you haven’t received notification that it’s ready for collection or been shipped, please check with the store you ordered at for an update. We sincerely apologise for any inconvenience, and are working hard with our logistics partner to limit any delays,” Prima concludes.
We’ll have to wait and see what happens tomorrow.