UPDATE 09:55 02/06/2021
This story has been amended to more accurately convey that Yoyo is a customer loyalty and rewards SaaS business which enables Zapper payments through the Yoyo wiCode platform
As useful as QR codes are for payment they do require you have the specific app that a payment platform calls for.
Zapper and Yoyo have announced they are working to broaden interoperability in the QR code space. For context, Yoyo was born from a merger between local company wiGroup and UK firm Yoyo.
Back to the interoperability, Yoyo merchants can now sign up with Zapper and customers with the Zapper app can make a payment through the Yoyo platform. This is currently only available at Famous Brands merchants but there is the possibility this will reach more merchants in future.
“This benefits merchants as it increases the payment options without creating more friction for their customers. It also benefits customers through the power of choice, allowing them to use whichever app they feel best answers their needs,” explains chief executive officer at Zapper, Brett White.
Zapper has actually been working on its platform with interoperability in mind since 2019 and that makes this partnership with Yoyo a lot of sense.
Yoyo is used by retailers including Kauai, Vida e caffè, Burger King, KFC, Bootleggers, Famous Brands, Wimpy and Mugg & Bean which is great news for Zapper customers.
But more than that this, this partnership shows that two firms can work together to make QR payments convenient for the customer without having to push one app instead of another.
“Creating a level playing field in the payment ecosystem which doesn’t result in disintermediation is good for everyone. Making space at the table for large and small players will benefit the customer and ultimately benefit the industry,” adds White.
Keep a look out for the ability to pay with Zapper at more merchants including the ones above using the Yoyo platform.